The following actions must be taken for hardware failures such as,
evaluation/demo/development, programming adapter modules, sockets, adapter sockets,
programmers (such as, FlashPro5, Silicon Sculptor 3/4), and debuggers (such as, Silicon
Explorer II).
- 1.Open a case through Customer Portal -
www.microchip.com/support.
- 2.Provide necessary evidence (such as,
test results, log files, pictures, and any other evidence) about the failures.
- 3.The Technical Support team will respond
with RMA instructions after the investigation.