RH/RT Devices

For all programming failures on RH/RT devices, a case must be initiated with Technical Support to investigate the issue further, as described below.

  1. 1.Open a case through Customer Portal - www.microchip.com/support.
  2. 2.Attach the completed FA checklist (fill in the “Programming” tab) in the case opened through Customer Portal.
  3. 3.Attach the programming log file in the case opened through the Customer Portal.