9 Information to Provide When Reporting Issues with the Microchip Linux T1S Driver
- Microchip Part Number:
Specify the exact part number of the T1S device you are using.
- Linux kernel version:
Indicate the kernel version (e.g., uname -r output).
- Driver version and source:
State the driver version and where it was obtained (e.g., Microchip website, GitHub repository).
- Linux distribution and version:
Mention the distribution (e.g., Ubuntu, Fedora) and its version (e.g., Ubuntu 22.04).
- Detailed issue description:
Provide a clear description of the problem, including any error messages, symptoms and observed behavior.
- Steps to reproduce:
List the steps required to reproduce the issue, including any specific commands or actions.
- Hardware setup details:
Describe your hardware configuration, including the T1S device, host system, connection method and any relevant peripherals.
- Types of logs to include:
- Kernel logs:
Output from dmesg showing driver load, initialization and errors/warnings
- System logs:
Relevant entries from /var/log/syslog or /var/log/messages at the time of the issue.
- Driver-specific logs:
Any debug or trace output enabled for the T1S driver (refer to driver documentation for enabling debug logs)
- Application logs:
Error or output logs from any user-space applications interacting with the driver
- Crash dumps:
Core dumps or panic logs if the system crashes or encounters a kernel panic
- Kernel logs:
- Screenshots or photos (if applicable):
Attach any images that help illustrate the issue, such as error screens or hardware setup.
Providing all the above information will help Microchip support teams analyze and resolve your issue as quick and accurate as possible.