4.3 Technical Support

For technical support contact avr@atmel.com. When requesting technical support for Atmel AVRISP mkII include the following information:

• Version number of Atmel Studio. This can be found in Atmel Studio menu "Help → About".

• PC processor type and speed

• PC operating system and version

• What target Atmel AVR device is used (Complete part number)

• Fuse settings on the AVR

• Target clock frequency

• If CLKPR (Clock Prescaler Register) is used (for AVRs with this feature)

• Target voltage

• Programming speed, ISP frequency

• A detailed description of the problem, and how to recreate it

• Any error or waring information generated by Atmel Studio when the error occurred