6.1 Some Questions to Answer First

  1. What device are you working with? Often an upgrade to a newer pack (DFP/TP) version for MPLAB X IDE is required to support newer devices.
  2. Are you using a Microchip demo board or one of your own design? Have you followed the guidelines for resistors/capacitors for communications connections? See 3.3 Target Connections.
  3. Have you powered the target? For details see 10.2 Power Specifications.
  4. Are you using a USB hub in your setup? Is it powered? Some hubs may have compatibility issues with MPLAB tools. If you continue to have problems, try using the debugger without the hub (plugged directly into the PC).
  5. Are you using a communication cable shipped with debugger? If you are using a longer cable, it may have communications errors. If a longer cable is required, consider another type of communication. See 3.2 PC Connections.
  6. Are you using the USB cable shipped with the debugger? Other USB cables may be of poor quality, too long or do not support USB communication.