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15 Solving Problems
This section describes how to troubleshoot the components in your storage space.
15.1 General Troubleshooting Tips

1 About this Guide
2 Introduction to maxView Storage Manager
This section introduces the maxView Storage Manager software, explains the concept of “storage space” and provides a checklist of getting-started tasks.
3 Installing maxView Storage Manager
4 Exploring maxView Storage Manager
This section familiarizes you with the main features of the maxView Storage Manager graphical user interface. It describes how to start and login to maxView Storage Manager. It also explains how to get help and log out of maxView Storage Manager when you are finished working with the application.
5 Building Your Storage Space
6 Protecting Your Data
7 Modifying Your Storage Space
This section provides additional scenarios for creating and modifying arrays and logical drives. It explains how to check your logical drives for bad or inconsistent data; optimize controller and logical drive performance; move arrays and logical drives; and perform advanced operations, such as creating a split mirror backup array.
8 Working with maxCache Devices
9 Working with maxCrypto™ Devices
10 Working with Self Encrypting Drive (SED) Based Encryption
11 Working with Security Protocol and Data Model (SPDM)
12 Maintaining Physical Devices
13 Monitoring Status and Activity
This section describes how maxView Storage Manager helps you monitor status and activity in your storage space.
14 Managing Your Storage Space
15 Solving Problems
This section describes how to troubleshoot the components in your storage space.
16 Silent Installation on Windows and Linux
17 Configuring SNMP Notifications on Windows and Linux
18 Using the maxView Plugin for VMware vSphere 7 HTML5
19 Using the maxView Plugin for VMware vSphere 8 HTML5
20 Using maxView Storage Manager with HBAs and Non-RAID Mode Controllers
21 Selecting the Best RAID Level
22 Icons At-a-Glance
23 Smart Controller Device Status
24 Display Properties of a Controller, Array, Logical Device, and a Physical Device
25 maxView Video Tutorials
26 Revision History
Microchip Information
27 GUID-E9B5B80F-D4AD-480B-B548-2C50BF78FA06-high.png

15.1 General Troubleshooting Tips

If you experience problems installing or using maxView Storage Manager, try these troubleshooting tips first:

Ensure that all managed systems are powered on and that you are logged in to any remote systems that you want to manage. (See 5.3 Logging into Remote Systems from the Local System for more information.)
Check all cable connections.
Try uninstalling and reinstalling maxView Storage Manager.
Check the Release Notes for compatibility issues and known problems.

The online versions of the documents are provided as a courtesy. Verify all content and data in the device’s PDF documentation found on the device product page.